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Refund Policy

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Refund Policy for Healthy Habits Coaching

Effective Date: 07/12/2025
At Healthy Habits Coaching, we are committed to providing high-quality, personalized nutrition and lifestyle coaching. We also understand that circumstances can change. This Refund Policy explains when and how refunds may be issued.

1. Coaching Sessions (Single or Packages)

✅ Refund Eligibility

  • Full refunds are available for sessions or packages canceled with at least 24 hours’ notice before the scheduled appointment.

  • Partial refunds may be issued if a coaching package has been only partially used. Used sessions will be billed at the standard single-session rate, and the remaining balance refunded.

  • No refunds will be issued for:

    • No-shows or cancellations made with less than 24 hours’ notice

    • Completed coaching sessions

    • Expired session packages (typically valid for 3–6 months, depending on your terms)

📅 Rescheduling

We’re happy to reschedule your session with at least 24 hours’ notice. Late cancellations are not eligible for rescheduling unless due to emergencies.

2. Digital Products (eBooks, Worksheets, Programs)

  • All digital products are final sale and non-refundable once accessed, downloaded, or delivered, due to their intangible nature.

  • If you have technical issues accessing your materials, please contact us—we’re happy to help resolve access problems.

3. Group Programs or Webinars

  • Refunds may be issued up to 7 days before the program/webinar start date.

  • No refunds will be granted once the program has started or the digital content has been accessed.

4. Exceptional Circumstances

We understand that life happens. In cases of emergency or hardship (e.g. illness, family emergency), we may offer refunds or credits on a case-by-case basis. Please contact us as soon as possible to discuss options.

5. How to Request a Refund

To request a refund, email us at:
📧 orialexscott@gmail.com

 Include:

  • Your full name

  • Date of purchase/session

  • Reason for the refund request

We aim to respond to all refund requests within 3–5 business days.

6. Policy Changes

We may update this Refund Policy at any time. Changes will be effective upon posting on our website. Continued use of our services indicates acceptance of the current version.

Contact Us

Healthy Habits Coaching
Email: orialexscott@gmail.com
Phone: +1(908)476-0365
Website: www.healthyhabitssimply.com

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